540,868
Consumers Statewide
Statewide Per-Capita Spending by Ethnicity
White $39,590
Black $33,293 0.84x
Asian $23,312 0.59x
Hispanic $16,124 0.41x
Every non-White group receives significantly less per capita than White consumers. Hispanic consumers — the largest group at 237,345 people — receive the least.
NCI Surveys — What Consumers & Families Report
In-Person Survey — Consumer Voice (FY 2022-23, 8,830 adults)
80%
Understood their IPP meeting
67%
Helped make their own IPP
59%
Know their rights if RC disagrees
86%
CM knows what’s important to them
91%
IPP includes things important to them
71%
Get to do things they like in community
Adult Family Survey — Family Voice (FY 2023-24, 14,131 families)
55%
Say CM always listens to family’s choices
75%
Always get info in preferred language
36%
Always get respite when needed
DAN exists because too many families don’t know their rights, don’t understand their IPP, and have no one explaining what’s possible.
Source:
DDS NCI Surveys · IPS FY 2022-23 (8,830 adults) · AFS FY 2023-24 (14,131 families)
Select a Regional Center
ACRC
Alta California
Sacramento region (10 counties)
36,660 consumers
$21,295 per capita
14.8% no services
CVRC
Central Valley
Fresno region (6 counties)
36,927 consumers
$17,533 per capita
17.5% no services
ELARC
Eastern LA
East Los Angeles
17,908 consumers
$24,726 per capita
13.2% no services
FDLRC
Lanterman
Glendale / Greater LA
16,355 consumers
$26,847 per capita
16.1% no services
FNRC
Far Northern
Redding region (9 counties)
12,281 consumers
$23,745 per capita
19.3% no services
GGRC
Golden Gate
San Francisco, Marin, San Mateo
12,192 consumers
$45,511 per capita
19.1% no services
HRC
Harbor
South Bay / Long Beach
21,871 consumers
$19,591 per capita
20.5%
no services
IRC
Inland
San Bernardino & Riverside Counties
60,024 consumers
$18,427 per capita
19.2% no services
KRC
Kern
Bakersfield (Kern, Inyo, Mono)
17,812 consumers
$17,462 per capita
19.2% no services
NBRC
North Bay
Napa, Solano, Sonoma
13,690 consumers
$37,373 per capita
14.9% no services
NLACRC
North LA County
San Fernando / Santa Clarita / Antelope Valley
44,191 consumers
$22,588 per capita
23.9%
no services
RCEB
East Bay
Alameda & Contra Costa Counties
30,318 consumers
$31,040 per capita
25.9%
no services
RCOC
Orange County
Orange County
30,480 consumers
$25,239 per capita
20.0% no services
RCRC
Redwood Coast
Del Norte, Humboldt, Lake, Mendocino
6,056 consumers
$32,167 per capita
10.9% no services
SARC
San Andreas
San Jose / Santa Cruz (4 counties)
24,639 consumers
$33,846 per capita
13.5% no services
SCLARC
South Central LA
South Central Los Angeles
30,767 consumers
$21,093 per capita
9.7% no services
SDRC
San Diego
San Diego & Imperial Counties
49,496 consumers
$16,717 per capita
21.9%
no services
SGPRC
San Gabriel/Pomona
San Gabriel Valley
19,022 consumers
$25,570 per capita
19.1% no services
TCRC
Tri Counties
Ventura, Santa Barbara, San Luis Obispo
24,979 consumers
$21,159 per capita
12.9% no services
VMRC
Valley Mountain
Stockton / Modesto (5 counties)
25,875 consumers
$18,902 per capita
15.2% no services
WRC
Westside
West LA / Santa Monica
14,238 consumers
$37,632 per capita
14.0% no services
< All Regional Centers
FY 2024-25 Spending Overview
$780.7M
Total POS Spending
$21,295
Per Capita (10% below statewide avg of $23,605)
57.2%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$13,535/person
Black consumers
$23,693/person
Asian consumers
$14,804/person
White consumers
$31,060/person
Hispanic consumers receive 0.44x what White consumers receive per capita.
Significant disparity
Black consumers receive 0.76x what White consumers receive. Disparity present
Asian consumers receive 0.48x what White consumers receive. Significant disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
86%
Understood IPP (CA: 80%)
75%
Helped make IPP (CA: 67%)
65%
Know rights if RC disagrees (CA: 59%)
88%
CM knows what matters (CA: 86%)
93%
IPP has what matters (CA: 91%)
72%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
51%
CM always listens (CA: 55%)
83%
Info in preferred language (CA: 75%)
28%
Always get respite (CA: 36%)
Who's Getting Left Behind
14.8%
of eligible consumers at Alta California receive zero purchased services
That's approximately 5,411 people who are eligible but getting nothing.
Service Spending
In-Home Services
$8,686/person
Statewide: $12,421/person
Social Recreation
$1,350/person
Statewide: $2,834/person
Independent Living
$16,908/person
Statewide: $30,499/person
Supported Living
$224,298/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$647.4M
Total POS Spending
$17,533
Per Capita (26% below statewide avg of $23,605)
74.4%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$12,713/person
Black consumers
$27,989/person
Asian consumers
$14,233/person
White consumers
$33,952/person
Hispanic consumers receive 0.37x what White consumers receive per capita.
Major disparity
Black consumers receive 0.82x what White consumers receive. Disparity present
Asian consumers receive 0.42x what White consumers receive. Significant disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
90%
Understood IPP (CA: 80%)
86%
Helped make IPP (CA: 67%)
71%
Know rights if RC disagrees (CA: 59%)
94%
CM knows what matters (CA: 86%)
89%
IPP has what matters (CA: 91%)
81%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
65%
CM always listens (CA: 55%)
80%
Info in preferred language (CA: 75%)
39%
Always get respite (CA: 36%)
Who's Getting Left Behind
17.5%
of eligible consumers at Central Valley receive zero purchased services
That's approximately 6,456 people who are eligible but getting nothing.
Service Spending
In-Home Services
$8,643/person
Statewide: $12,421/person
Social Recreation
$2,440/person
Statewide: $2,834/person
Independent Living
$21,952/person
Statewide: $30,499/person
Supported Living
$196,895/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$442.8M
Total POS Spending
$24,726
Per Capita (5% above statewide avg of $23,605)
72.4%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$21,559/person
Black consumers
$40,990/person
Asian consumers
$25,792/person
White consumers
$54,729/person
Hispanic consumers receive 0.39x what White consumers receive per capita.
Major disparity
Black consumers receive 0.75x what White consumers receive. Disparity present
Asian consumers receive 0.47x what White consumers receive. Significant disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
75%
Understood IPP (CA: 80%)
67%
Helped make IPP (CA: 67%)
51%
Know rights if RC disagrees (CA: 59%)
82%
CM knows what matters (CA: 86%)
91%
IPP has what matters (CA: 91%)
70%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
57%
CM always listens (CA: 55%)
67%
Info in preferred language (CA: 75%)
43%
Always get respite (CA: 36%)
Who's Getting Left Behind
13.2%
of eligible consumers at Eastern LA receive zero purchased services
That's approximately 2,359 people who are eligible but getting nothing.
Service Spending
In-Home Services
$14,828/person
Statewide: $12,421/person
Social Recreation
$1,906/person
Statewide: $2,834/person
Independent Living
$62,268/person
Statewide: $30,499/person
Supported Living
$175,932/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$439.1M
Total POS Spending
$26,847
Per Capita (14% above statewide avg of $23,605)
61.8%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$20,075/person
Black consumers
$34,729/person
Asian consumers
$32,058/person
White consumers
$34,129/person
Hispanic consumers receive 0.59x what White consumers receive per capita.
Moderate disparity
Asian consumers receive 0.94x what White consumers receive. Disparity present
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
74%
Understood IPP (CA: 80%)
54%
Helped make IPP (CA: 67%)
49%
Know rights if RC disagrees (CA: 59%)
86%
CM knows what matters (CA: 86%)
90%
IPP has what matters (CA: 91%)
68%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
50%
CM always listens (CA: 55%)
67%
Info in preferred language (CA: 75%)
40%
Always get respite (CA: 36%)
Who's Getting Left Behind
16.1%
of eligible consumers at Lanterman receive zero purchased services
That's approximately 2,631 people who are eligible but getting nothing.
Service Spending
In-Home Services
$17,509/person
Statewide: $12,421/person
Social Recreation
$3,758/person
Statewide: $2,834/person
Independent Living
$65,562/person
Statewide: $30,499/person
Supported Living
$156,211/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$291.6M
Total POS Spending
$23,745
Per Capita (1% above statewide avg of $23,605)
55.9%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$13,806/person
Black consumers
$26,237/person
Asian consumers
$14,843/person
White consumers
$27,322/person
Hispanic consumers receive 0.51x what White consumers receive per capita.
Moderate disparity
Black consumers receive 0.96x what White consumers receive. Disparity present
Asian consumers receive 0.54x what White consumers receive. Moderate disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
86%
Understood IPP (CA: 80%)
78%
Helped make IPP (CA: 67%)
64%
Know rights if RC disagrees (CA: 59%)
89%
CM knows what matters (CA: 86%)
97%
IPP has what matters (CA: 91%)
70%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
57%
CM always listens (CA: 55%)
90%
Info in preferred language (CA: 75%)
32%
Always get respite (CA: 36%)
Who's Getting Left Behind
19.3%
of eligible consumers at Far Northern receive zero purchased services
That's approximately 2,370 people who are eligible but getting nothing.
Service Spending
In-Home Services
$9,701/person
Statewide: $12,421/person
Social Recreation
$3,607/person
Statewide: $2,834/person
Independent Living
$18,154/person
Statewide: $30,499/person
Supported Living
$217,595/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$554.9M
Total POS Spending
$45,511
Per Capita (93% above statewide avg of $23,605)
74.8%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$24,940/person
Black consumers
$59,685/person
Asian consumers
$35,324/person
White consumers
$78,353/person
Hispanic consumers receive 0.32x what White consumers receive per capita.
Major disparity
Black consumers receive 0.76x what White consumers receive. Disparity present
Asian consumers receive 0.45x what White consumers receive. Significant disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
84%
Understood IPP (CA: 80%)
66%
Helped make IPP (CA: 67%)
61%
Know rights if RC disagrees (CA: 59%)
89%
CM knows what matters (CA: 86%)
95%
IPP has what matters (CA: 91%)
76%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
49%
CM always listens (CA: 55%)
69%
Info in preferred language (CA: 75%)
30%
Always get respite (CA: 36%)
Who's Getting Left Behind
19.1%
of eligible consumers at Golden Gate receive zero purchased services
That's approximately 2,329 people who are eligible but getting nothing.
Service Spending
In-Home Services
N/A/person
Statewide: $12,421/person
Social Recreation
$6,735/person
Statewide: $2,834/person
Independent Living
$62,312/person
Statewide: $30,499/person
Supported Living
$177,647/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$428.5M
Total POS Spending
$19,591
Per Capita (17% below statewide avg of $23,605)
62.8%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$14,288/person
Black consumers
$22,328/person
Asian consumers
$22,144/person
White consumers
$37,351/person
Hispanic consumers receive 0.38x what White consumers receive per capita.
Major disparity
Black consumers receive 0.60x what White consumers receive. Moderate disparity
Asian consumers receive 0.59x what White consumers receive. Moderate disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
86%
Understood IPP (CA: 80%)
63%
Helped make IPP (CA: 67%)
62%
Know rights if RC disagrees (CA: 59%)
83%
CM knows what matters (CA: 86%)
88%
IPP has what matters (CA: 91%)
71%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
56%
CM always listens (CA: 55%)
79%
Info in preferred language (CA: 75%)
37%
Always get respite (CA: 36%)
Who's Getting Left Behind
20.5%
of eligible consumers at Harbor receive zero purchased services
That's approximately 4,474 people who are eligible but getting nothing.
Service Spending
In-Home Services
$11,572/person
Statewide: $12,421/person
Social Recreation
$1,990/person
Statewide: $2,834/person
Independent Living
$16,147/person
Statewide: $30,499/person
Supported Living
$41,793/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$18,427
Per Capita (22% below statewide avg of $23,605)
66.6%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$16,637/person
Black consumers
$27,256/person
Asian consumers
$18,464/person
White consumers
$31,601/person
Hispanic consumers receive 0.53x what White consumers receive per capita.
Moderate disparity
Black consumers receive 0.86x what White consumers receive. Disparity present
Asian consumers receive 0.58x what White consumers receive. Moderate disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
78%
Understood IPP (CA: 80%)
61%
Helped make IPP (CA: 67%)
61%
Know rights if RC disagrees (CA: 59%)
88%
CM knows what matters (CA: 86%)
91%
IPP has what matters (CA: 91%)
74%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
57%
CM always listens (CA: 55%)
76%
Info in preferred language (CA: 75%)
46%
Always get respite (CA: 36%)
Who's Getting Left Behind
19.2%
of eligible consumers at Inland receive zero purchased services
That's approximately 11,546 people who are eligible but getting nothing.
Service Spending
In-Home Services
$12,042/person
Statewide: $12,421/person
Social Recreation
$18,570/person
Statewide: $2,834/person
Independent Living
$16,241/person
Statewide: $30,499/person
Supported Living
$32,284/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$311.0M
Total POS Spending
$17,462
Per Capita (26% below statewide avg of $23,605)
66.1%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$11,691/person
Black consumers
$22,712/person
Asian consumers
$23,208/person
White consumers
$30,794/person
Hispanic consumers receive 0.38x what White consumers receive per capita.
Major disparity
Black consumers receive 0.74x what White consumers receive. Disparity present
Asian consumers receive 0.75x what White consumers receive. Disparity present
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
64%
Understood IPP (CA: 80%)
66%
Helped make IPP (CA: 67%)
47%
Know rights if RC disagrees (CA: 59%)
76%
CM knows what matters (CA: 86%)
87%
IPP has what matters (CA: 91%)
67%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
54%
CM always listens (CA: 55%)
69%
Info in preferred language (CA: 75%)
37%
Always get respite (CA: 36%)
Who's Getting Left Behind
19.2%
of eligible consumers at Kern receive zero purchased services
That's approximately 3,419 people who are eligible but getting nothing.
Service Spending
In-Home Services
$10,170/person
Statewide: $12,421/person
Social Recreation
$2,706/person
Statewide: $2,834/person
Independent Living
$21,710/person
Statewide: $30,499/person
Supported Living
$65,426/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$511.6M
Total POS Spending
$37,373
Per Capita (58% above statewide avg of $23,605)
77.9%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$15,746/person
Black consumers
$50,511/person
Asian consumers
$35,564/person
White consumers
$64,097/person
Hispanic consumers receive 0.25x what White consumers receive per capita.
Severe disparity
Black consumers receive 0.79x what White consumers receive. Disparity present
Asian consumers receive 0.55x what White consumers receive. Moderate disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
86%
Understood IPP (CA: 80%)
68%
Helped make IPP (CA: 67%)
64%
Know rights if RC disagrees (CA: 59%)
82%
CM knows what matters (CA: 86%)
95%
IPP has what matters (CA: 91%)
69%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
56%
CM always listens (CA: 55%)
80%
Info in preferred language (CA: 75%)
31%
Always get respite (CA: 36%)
Who's Getting Left Behind
14.9%
of eligible consumers at North Bay receive zero purchased services
That's approximately 2,035 people who are eligible but getting nothing.
Service Spending
In-Home Services
$12,205/person
Statewide: $12,421/person
Social Recreation
$5,907/person
Statewide: $2,834/person
Independent Living
$42,540/person
Statewide: $30,499/person
Supported Living
$207,033/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$998.2M
Total POS Spending
$22,588
Per Capita (4% below statewide avg of $23,605)
66.1%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$16,120/person
Black consumers
$23,703/person
Asian consumers
$24,934/person
White consumers
$37,842/person
Hispanic consumers receive 0.43x what White consumers receive per capita.
Significant disparity
Black consumers receive 0.63x what White consumers receive. Disparity present
Asian consumers receive 0.66x what White consumers receive. Disparity present
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
75%
Understood IPP (CA: 80%)
64%
Helped make IPP (CA: 67%)
42%
Know rights if RC disagrees (CA: 59%)
85%
CM knows what matters (CA: 86%)
89%
IPP has what matters (CA: 91%)
64%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
48%
CM always listens (CA: 55%)
73%
Info in preferred language (CA: 75%)
36%
Always get respite (CA: 36%)
Who's Getting Left Behind
23.9%
of eligible consumers at North LA County receive zero purchased services
That's approximately 10,579 people who are eligible but getting nothing.
Service Spending
In-Home Services
$15,525/person
Statewide: $12,421/person
Social Recreation
$5,800/person
Statewide: $2,834/person
Independent Living
$28,202/person
Statewide: $30,499/person
Supported Living
$190,194/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$941.1M
Total POS Spending
$31,040
Per Capita (31% above statewide avg of $23,605)
73.3%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$17,267/person
Black consumers
$40,111/person
Asian consumers
$26,009/person
White consumers
$55,488/person
Hispanic consumers receive 0.31x what White consumers receive per capita.
Major disparity
Black consumers receive 0.72x what White consumers receive. Disparity present
Asian consumers receive 0.47x what White consumers receive. Significant disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
80%
Understood IPP (CA: 80%)
61%
Helped make IPP (CA: 67%)
58%
Know rights if RC disagrees (CA: 59%)
79%
CM knows what matters (CA: 86%)
93%
IPP has what matters (CA: 91%)
73%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
46%
CM always listens (CA: 55%)
74%
Info in preferred language (CA: 75%)
23%
Always get respite (CA: 36%)
Who's Getting Left Behind
25.9%
of eligible consumers at East Bay receive zero purchased services
That's approximately 7,840 people who are eligible but getting nothing.
Service Spending
In-Home Services
$13,101/person
Statewide: $12,421/person
Social Recreation
$4,453/person
Statewide: $2,834/person
Independent Living
$32,864/person
Statewide: $30,499/person
Supported Living
$228,227/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$769.3M
Total POS Spending
$25,239
Per Capita (7% above statewide avg of $23,605)
64.5%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$15,798/person
Black consumers
$32,259/person
Asian consumers
$21,027/person
White consumers
$43,795/person
Hispanic consumers receive 0.36x what White consumers receive per capita.
Major disparity
Black consumers receive 0.74x what White consumers receive. Disparity present
Asian consumers receive 0.48x what White consumers receive. Significant disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
73%
Understood IPP (CA: 80%)
65%
Helped make IPP (CA: 67%)
51%
Know rights if RC disagrees (CA: 59%)
85%
CM knows what matters (CA: 86%)
92%
IPP has what matters (CA: 91%)
74%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
64%
CM always listens (CA: 55%)
77%
Info in preferred language (CA: 75%)
33%
Always get respite (CA: 36%)
Who's Getting Left Behind
20.0%
of eligible consumers at Orange County receive zero purchased services
That's approximately 6,081 people who are eligible but getting nothing.
Service Spending
In-Home Services
$12,679/person
Statewide: $12,421/person
Social Recreation
$1,329/person
Statewide: $2,834/person
Independent Living
$46,805/person
Statewide: $30,499/person
Supported Living
$163,565/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$194.8M
Total POS Spending
$32,167
Per Capita (36% above statewide avg of $23,605)
53.8%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$17,629/person
Black consumers
$29,563/person
Asian consumers
$22,927/person
White consumers
$39,281/person
Hispanic consumers receive 0.45x what White consumers receive per capita.
Significant disparity
Black consumers receive 0.75x what White consumers receive. Disparity present
Asian consumers receive 0.58x what White consumers receive. Moderate disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
79%
Understood IPP (CA: 80%)
79%
Helped make IPP (CA: 67%)
67%
Know rights if RC disagrees (CA: 59%)
82%
CM knows what matters (CA: 86%)
94%
IPP has what matters (CA: 91%)
72%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
54%
CM always listens (CA: 55%)
86%
Info in preferred language (CA: 75%)
30%
Always get respite (CA: 36%)
Who's Getting Left Behind
10.9%
of eligible consumers at Redwood Coast receive zero purchased services
That's approximately 662 people who are eligible but getting nothing.
Service Spending
In-Home Services
$15,227/person
Statewide: $12,421/person
Social Recreation
$990/person
Statewide: $2,834/person
Independent Living
$28,720/person
Statewide: $30,499/person
Supported Living
$168,293/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$833.9M
Total POS Spending
$33,846
Per Capita (43% above statewide avg of $23,605)
63.6%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$19,498/person
Black consumers
$58,212/person
Asian consumers
$28,657/person
White consumers
$78,705/person
Hispanic consumers receive 0.25x what White consumers receive per capita.
Severe disparity
Black consumers receive 0.74x what White consumers receive. Disparity present
Asian consumers receive 0.36x what White consumers receive. Major disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
68%
Understood IPP (CA: 80%)
59%
Helped make IPP (CA: 67%)
43%
Know rights if RC disagrees (CA: 59%)
84%
CM knows what matters (CA: 86%)
89%
IPP has what matters (CA: 91%)
67%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
53%
CM always listens (CA: 55%)
73%
Info in preferred language (CA: 75%)
32%
Always get respite (CA: 36%)
Who's Getting Left Behind
13.5%
of eligible consumers at San Andreas receive zero purchased services
That's approximately 3,334 people who are eligible but getting nothing.
Service Spending
In-Home Services
$14,074/person
Statewide: $12,421/person
Social Recreation
$5,352/person
Statewide: $2,834/person
Independent Living
$38,955/person
Statewide: $30,499/person
Supported Living
$261,431/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$649.0M
Total POS Spending
$21,093
Per Capita (11% below statewide avg of $23,605)
72.4%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$15,530/person
Black consumers
$38,939/person
Asian consumers
$38,140/person
White consumers
$59,383/person
Hispanic consumers receive 0.26x what White consumers receive per capita.
Severe disparity
Black consumers receive 0.66x what White consumers receive. Disparity present
Asian consumers receive 0.64x what White consumers receive. Disparity present
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
74%
Understood IPP (CA: 80%)
60%
Helped make IPP (CA: 67%)
62%
Know rights if RC disagrees (CA: 59%)
84%
CM knows what matters (CA: 86%)
87%
IPP has what matters (CA: 91%)
70%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
53%
CM always listens (CA: 55%)
66%
Info in preferred language (CA: 75%)
54%
Always get respite (CA: 36%)
Who's Getting Left Behind
9.7%
of eligible consumers at South Central LA receive zero purchased services
That's approximately 2,973 people who are eligible but getting nothing.
Service Spending
In-Home Services
$12,624/person
Statewide: $12,421/person
Social Recreation
$2,030/person
Statewide: $2,834/person
Independent Living
$50,976/person
Statewide: $30,499/person
Supported Living
$102,288/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$827.4M
Total POS Spending
$16,717
Per Capita (29% below statewide avg of $23,605)
65.9%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$11,896/person
Black consumers
$23,756/person
Asian consumers
$14,498/person
White consumers
$29,700/person
Hispanic consumers receive 0.40x what White consumers receive per capita.
Significant disparity
Black consumers receive 0.80x what White consumers receive. Disparity present
Asian consumers receive 0.49x what White consumers receive. Significant disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
75%
Understood IPP (CA: 80%)
72%
Helped make IPP (CA: 67%)
65%
Know rights if RC disagrees (CA: 59%)
85%
CM knows what matters (CA: 86%)
93%
IPP has what matters (CA: 91%)
73%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
54%
CM always listens (CA: 55%)
76%
Info in preferred language (CA: 75%)
32%
Always get respite (CA: 36%)
Who's Getting Left Behind
21.9%
of eligible consumers at San Diego receive zero purchased services
That's approximately 10,838 people who are eligible but getting nothing.
Service Spending
In-Home Services
$7,920/person
Statewide: $12,421/person
Social Recreation
$2,510/person
Statewide: $2,834/person
Independent Living
$22,190/person
Statewide: $30,499/person
Supported Living
$206,133/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$486.4M
Total POS Spending
$25,570
Per Capita (8% above statewide avg of $23,605)
74.5%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$20,114/person
Black consumers
$48,830/person
Asian consumers
$23,455/person
White consumers
$51,294/person
Hispanic consumers receive 0.39x what White consumers receive per capita.
Major disparity
Black consumers receive 0.95x what White consumers receive. Disparity present
Asian consumers receive 0.46x what White consumers receive. Significant disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
71%
Understood IPP (CA: 80%)
65%
Helped make IPP (CA: 67%)
66%
Know rights if RC disagrees (CA: 59%)
77%
CM knows what matters (CA: 86%)
84%
IPP has what matters (CA: 91%)
53%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
54%
CM always listens (CA: 55%)
72%
Info in preferred language (CA: 75%)
42%
Always get respite (CA: 36%)
Who's Getting Left Behind
19.1%
of eligible consumers at San Gabriel/Pomona receive zero purchased services
That's approximately 3,640 people who are eligible but getting nothing.
Service Spending
In-Home Services
$14,730/person
Statewide: $12,421/person
Social Recreation
$3,988/person
Statewide: $2,834/person
Independent Living
$23,611/person
Statewide: $30,499/person
Supported Living
$98,319/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$528.5M
Total POS Spending
$21,159
Per Capita (10% below statewide avg of $23,605)
66.1%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$13,816/person
Black consumers
$51,697/person
Asian consumers
$23,415/person
White consumers
$31,351/person
Hispanic consumers receive 0.44x what White consumers receive per capita.
Significant disparity
Asian consumers receive 0.75x what White consumers receive. Disparity present
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
88%
Understood IPP (CA: 80%)
67%
Helped make IPP (CA: 67%)
63%
Know rights if RC disagrees (CA: 59%)
90%
CM knows what matters (CA: 86%)
94%
IPP has what matters (CA: 91%)
74%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
58%
CM always listens (CA: 55%)
79%
Info in preferred language (CA: 75%)
40%
Always get respite (CA: 36%)
Who's Getting Left Behind
12.9%
of eligible consumers at Tri Counties receive zero purchased services
That's approximately 3,219 people who are eligible but getting nothing.
Service Spending
In-Home Services
$10,948/person
Statewide: $12,421/person
Social Recreation
$1,376/person
Statewide: $2,834/person
Independent Living
$31,164/person
Statewide: $30,499/person
Supported Living
$155,074/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$489.1M
Total POS Spending
$18,902
Per Capita (20% below statewide avg of $23,605)
76.1%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$13,416/person
Black consumers
$27,284/person
Asian consumers
$16,652/person
White consumers
$29,513/person
Hispanic consumers receive 0.45x what White consumers receive per capita.
Significant disparity
Black consumers receive 0.92x what White consumers receive. Disparity present
Asian consumers receive 0.56x what White consumers receive. Moderate disparity
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
83%
Understood IPP (CA: 80%)
73%
Helped make IPP (CA: 67%)
61%
Know rights if RC disagrees (CA: 59%)
84%
CM knows what matters (CA: 86%)
94%
IPP has what matters (CA: 91%)
69%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
60%
CM always listens (CA: 55%)
79%
Info in preferred language (CA: 75%)
40%
Always get respite (CA: 36%)
Who's Getting Left Behind
15.2%
of eligible consumers at Valley Mountain receive zero purchased services
That's approximately 3,945 people who are eligible but getting nothing.
Service Spending
In-Home Services
$10,703/person
Statewide: $12,421/person
Social Recreation
$4,382/person
Statewide: $2,834/person
Independent Living
$17,578/person
Statewide: $30,499/person
Supported Living
$69,343/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.
< All Regional Centers
FY 2024-25 Spending Overview
$535.8M
Total POS Spending
$37,632
Per Capita (59% above statewide avg of $23,605)
62.3%
Utilization Rate (authorized services actually used)
The Equity Gap
Hispanic consumers
$27,039/person
Black consumers
$45,807/person
Asian consumers
$35,295/person
White consumers
$49,873/person
Hispanic consumers receive 0.54x what White consumers receive per capita.
Moderate disparity
Black consumers receive 0.92x what White consumers receive. Disparity present
Asian consumers receive 0.71x what White consumers receive. Disparity present
NCI Survey Results
In-Person Survey — Consumer Voice (FY 2022-23)
85%
Understood IPP (CA: 80%)
61%
Helped make IPP (CA: 67%)
49%
Know rights if RC disagrees (CA: 59%)
83%
CM knows what matters (CA: 86%)
91%
IPP has what matters (CA: 91%)
57%
Do things they like (CA: 71%)
Adult Family Survey — Family Voice (FY 2023-24)
59%
CM always listens (CA: 55%)
75%
Info in preferred language (CA: 75%)
42%
Always get respite (CA: 36%)
Who's Getting Left Behind
14.0%
of eligible consumers at Westside receive zero purchased services
That's approximately 1,995 people who are eligible but getting nothing.
Service Spending
In-Home Services
$23,140/person
Statewide: $12,421/person
Social Recreation
$3,806/person
Statewide: $2,834/person
Independent Living
$84,795/person
Statewide: $30,499/person
Supported Living
$186,722/person
Statewide: $160,183/person
Data: DDS FY 2024-25 Annual POS Reports per WIC 4519.5. NCI In-Person Survey: DDS FY 2022-23. RC policy research compiled April 2026.